Frequently Asked Questions
Find answers to common questions about our products and services.
We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.
Please note that made to order and customized items are final sale and cannot be returned.
Most orders are handcrafted and ready to ship within 2 to 4 business days. Standard delivery then typically takes 3 to 4 business days, so most orders arrive within 5 to 8 business days of purchase. Express shipping is available at checkout for faster delivery.
Please note that made to order and customized items are final sale and cannot be returned.
At this time, we ship to addresses within the United States only. For special shipping requests or questions about international delivery, please contact us prior to placing your order.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
Handmade in Michigan
Cut and sewn by hand from North American furs
Nature’s Finest Materials
Traditional handwork techniques
A team with a goal
Real people making great products